Vexaura (“We”) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.vexaura.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Vexaura, Chesterfield, Derbyshire, S42 7JL.

Information We May Collect From You

We may collect and process the following data about you:

Information you give us

You may give us information about you by filling in forms on our site (vexaura.com) or by corresponding with us by phone, e-mail, or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or social media functions on our site, and when you report a problem with our site.

The information you give us may include your name, address, e-mail address, phone number, financial and credit card information, personal description, and photograph.

Information we collect about you

With each visit to our site, we may automatically collect the following:

• Technical information such as IP address, login information, browser type/version, time zone setting, browser plug-in types, operating system, and platform.
• Information about your visit, including full URLs, products viewed/searched for, page response times, download errors, page interaction (scrolling, clicks, mouse-overs), and phone numbers used to call our customer service.

Information we receive from other sources

We may receive information about you if you use any other websites or services we operate. We may also work with third parties (such as business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, or credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and improve our site. For detailed information, please see our Cookie Policy.

Uses Made of the Information

Information you give to us

We use this information to:

• Carry out obligations from contracts entered into between you and us and provide requested information, products, and services.
• Provide information about other goods and services we offer similar to those already purchased or enquired about.
• Provide you, or selected third parties, information about goods or services that may interest you (with your consent where required).
• Notify you about changes to our service.
• Ensure content is presented effectively for your device.

Information we collect about you

We may use this information to:

• Administer our site and conduct internal operations (troubleshooting, data analysis, research, etc.).
• Improve our site and ensure effective content presentation.
• Allow participation in interactive features when chosen.
• Maintain site safety and security.
• Measure advertising effectiveness and deliver relevant ads.
• Make suggestions and recommendations about goods or services that may interest you.

Information we receive from other sources

We may combine this data with that which you provide or that we collect and use it for the purposes outlined above.

Disclosure of Your Information

We may share your information with any member of our group (subsidiaries, holding company, and subsidiaries as defined in section 1159 of the UK Companies Act 2006).

We may also share it with selected third parties including:

• Business partners, suppliers, and subcontractors for contract performance.
• Advertisers and advertising networks (we may share aggregated data to help target audiences but not identifiable individuals).
• Analytics and search engine providers assisting with site improvement.
• Credit reference agencies for credit checks where relevant.

We may also disclose your personal information to third parties if:

• We sell or buy any business or assets.
• Vexaura or its assets are acquired by a third party.
• We are required to comply with legal obligations or protect rights, property, or safety of Vexaura, our customers, or others.

Where We Store Your Personal Data

Data we collect from you may be transferred to and stored outside the European Economic Area (EEA). It may be processed by staff operating outside the EEA who work for us or our suppliers for order fulfilment, payment processing, or support services.

By submitting your personal data, you agree to this transfer, storage, or processing. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.

All data provided is stored on secure servers. Any payment transactions will be encrypted using SSL technology.

Where you have a password to access certain site areas, you are responsible for keeping this password confidential. Do not share it with anyone.

While we strive to protect your personal data, transmission via the internet is not completely secure. Transmission is at your own risk. Once received, we use strict procedures and security features to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you before collecting data if we intend to use it for marketing or disclose it to third parties for such purposes.

You can exercise your right to prevent processing by checking the relevant box on data collection forms or contacting us at hello@vexaura.com.

Our site may, from time to time, contain links to partner, advertiser, or affiliate websites. These websites have their own privacy policies, and we accept no responsibility for them. Please review their policies before submitting personal data.

Access to Information

The Act gives you the right to access information held about you. Any request may be subject to a fee of £10 to cover our administrative costs in providing details of the information held.

Changes to Our Privacy Policy

Any updates or changes to this policy will be posted on this page and, if appropriate, notified to you by email. Please check back frequently for updates.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

Vexaura
Chesterfield, Derbyshire, S42 7JL
Email: hello@vexaura.com